Shifts

About Shifts

Helps with: Scheduling, People, Operations

Key benefits

• 👀

  Who's on, at a glance

  The Today view shows everyone's shift on one timeline, who's working now, and who takes over next.

• A day or the whole week

  Switch between Today and a full week, and step back or forward in one click.

• 🔁

  Set it once, every week

  Shifts repeat weekly, with one-tap Weekdays, Weekend, and Every day choices.

• Add a shift in one line

  Type something like "Patricia Mon-Fri 9am-5pm" and press Enter.

• 🟩

  Gaps you can see

  A coverage bar runs across the top of each day and shows any stretch when nobody is on.

• 🌍

  Every time zone handled

  Each shift keeps its own time zone, and the schedule shows everything in yours.

• 🌙

  Overnight shifts

  A shift can end the next morning and still show up in the right place.

• ✏️

  Change just this week

  Adjust a single week's shift without touching the regular pattern.

• 🤖

  AI employees on the schedule

  Give AI employees their own shifts next to the rest of the team.

• Time off with balances

  Teammates request days off, approvers say yes or no, and balances add up from your time-off policy.

How it works

• 

  Set a weekly pattern

  Add a shift, pick the person, the days, the hours, and the time zone. It repeats every week until you change it. Copy a shift to other days in one step, or remove it from the days you choose. Admins can edit anyone's shifts, teammates can edit their own, and anyone can send a change request on a shift with a note.

• 

  See who's on right now

  Open Today to see every shift on one 24-hour timeline, with a line at the current time and a note on who's working and who's next. Approved time off shows on the schedule too.

• 

  Put AI employees on the rota

  AI employees get their own lanes below the team, so you can see at a glance which hours are covered by people and which by AI. When AI Autopilot replies on a schedule, its hours show as a lane of their own.

• 

  Handle time off without the back-and-forth

  Teammates request full or half days with a note. Approvers see pending requests with the balance each would leave, approve in one click, or reject with a reason, and the requester is told either way. Admins set how many days accrue each year, how many carry over, and the most anyone can hold, and can adjust a teammate's balance by hand.

Works with

• 👥TeamThe same people, with the time zone and access you've set for each of them.
• 🦾AI EmployeesSchedule AI employees alongside your team, and ask one who's on shift, add or change a shift, or review a time-off request.
• ✈️AI AutopilotWhen AI replies to messages on a schedule, those hours show on the same timeline.
• 📧InboxRouting rules can hand conversations to whoever is on shift, and skip anyone on approved time off.
• HomeApprovers can approve or reject pending time-off requests right from Home.