Vendor Marketplace
Find cleaners, maintenance pros and other service businesses near your properties, and bring them onto your team.
Field operationsMade byProhostAI
- Category
- Field operations
About Vendor Marketplace
A directory of the service businesses that keep properties running: cleaners, maintenance and repair pros, pool and landscaping crews, photographers, co-hosts and more. Search it yourself, or start from a task or cleaning and get a shortlist ranked by who actually covers that property. When you find the right one, message them or invite their team to work with yours.
Helps with: Operations
Key benefits
Browse by service
Cleaning, maintenance and repairs, laundry and linen, pool services, landscaping, HVAC, plumbing, electrical, pest control, photography, handyman and co-hosting, among others.
A shortlist for the job in front of you
From a task or a cleaning, Find vendor ranks the businesses that offer that service by whether they cover the property, whether they've claimed their profile, distance, completion rate and response time.
See why each one was picked
Every match explains itself, with the vendor's distance, completion rate, usual response time and whether they accept autopay, where known.
A track record on the profile
Profiles show a vendor's completion rate and how quickly they usually respond, once they have history.
Message in one click
Send a vendor a message from their profile or from a match, and the conversation continues in ProhostAI.
Bring them onto your team
Invite a vendor's team to help with cleanings, maintenance or both, on all your properties or the ones you pick, with access to only the features you choose.
Your network up front
Vendors already connected to your workspace have their own row on the marketplace home.
List your own business
Service businesses can create a profile with their categories, service areas and contact details, and choose whether to show it in the marketplace.
Claim an existing listing
If your business is already in the directory, claim it to manage it yourself.
AI that helps you hire
AI employees can search the marketplace and rank vendors for a job; messaging a vendor or inviting their team waits for your approval.
How it works
Find a vendor
Search by business name or description, or pick a service to see every vendor that offers it. Vendors connected to your workspace appear in Your network, and a Recommended row suggests others.
Get matched to a task or cleaning
On a task with a category such as plumbing, electrical, HVAC, pest control or pool, choose Find vendor; on a cleaning, choose Find backup cleaner. The match looks at the property's location. Vendors whose service areas don't reach it drop to the bottom; among the rest, businesses that have claimed their profile rank ahead of unclaimed directory listings, and vendors that cover the property come before those that don't, ordered by distance, completion rate and response time. Each result says why it was picked, and you can request coverage, connect their team, or save one as a backup.
Message or connect
Message a vendor and the conversation opens in ProhostAI. To work with them regularly, connect their team: choose whether they help with cleanings, maintenance or both, which properties they cover, and which features they can use — tasks, cleanings, listings or payments — and add a note. They join once they accept the invite.
List or claim your business
Create a profile with your business name, description, logo, email, phone and website. Pick your service categories and draw your service areas on a map as a radius, add an exact city or ZIP code, or mark that you work anywhere. Choose whether to show in the marketplace, whether you're accepting new clients, AI job requests or autopay, and whether your phone and email appear on your public profile. If your business is already listed, claim it instead: some claims are approved straight away, and the rest are reviewed by our team before the profile is yours to edit.
Works with
- TasksFind vendor on a task matches it to vendors for that kind of work.
- CleaningsFind backup cleaner looks for cleaning services that cover the property.
- TeamVendors you connect join as a connected team, with the access you gave them.
- AI EmployeesAn employee can search and rank vendors, and asks before contacting or connecting one.
Questions about Vendor Marketplace
Where do the vendors come from?
Businesses list themselves, and some listings come from a directory of service businesses that haven't claimed their profile yet. Among vendors that serve the property's area, businesses that have claimed their profile rank ahead of unclaimed listings.
Can I message any vendor?
You can message a vendor who is accepting new clients and has someone on ProhostAI to receive it. If a vendor can't be reached, the match tells you so you can try another.
What can a connected vendor see?
Only what you chose when you invited them: the kind of work (cleanings, maintenance or both), the properties they cover, and the features they can use. Nothing is shared until they accept.
Is my business's contact information public?
Only if you choose. Showing your phone and email on your public profile is off by default, and you can switch it off at any time.
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