Analytics & Dashboards
Analytics & Insights
Monitor response times, AI messaging performance, and cleaner ratings — all in one place to optimize your guest experience.
Comprehensive insights
Team response times
Track median response times by team member and see message volume trends over time.
Total AI messages
See how many messages AI has handled with detailed charts showing volume over time.
AI confidence scoring
Monitor average AI confidence levels and track autopilot ready vs escalation rates.
Guest sentiment
Analyze guest sentiment trends and understand how guests feel throughout their stay.
Autopilot status
See active vs inactive autopilot percentage and total AI messages sent across all properties.
Message categories
View breakdown of message types like amenity questions, special requests, and booking changes.
Autopilot escalations
Review low-confidence messages escalated for human review with urgency and category tags.
Cleaner performance
Track guest ratings by cleaner, see reviews linked to cleanings, and monitor team performance.
Guest ratings by cleaner
See average ratings and review counts for each cleaner to identify top performers.
Get insights into your business
All the superpowers you get with ProhostAI
AI Workflows
Create AI-powered workflows that automate tasks like sending messages, creating cleanings, or notifying your team when events happen.
AI Messaging
Automate guest messaging with AI-powered responses that sound just like you.
AI Memory
Self-improving AI Memory learns about your properties and communication style with no manual training required.
AI Autopilot
Reply to guest messages 24/7 with AI. Receive smartly escalated messages as needed.
Cleanings
Automatically schedule cleanings after guest check-outs. Auto-assign cleanings to cleaners. Auto-notify guests about completed cleans.
Scheduled Messages
Create message rules that automatically send to guests on booking confirmation, check-in, and check-out.
AI Task Management
Automatically generate and manage tasks from guest messages and reviews. Auto-assign & Auto-notify team members about new tasks.
Upsells
Earn more revenue with automated upsells by filling gap nights and selling extra services.
Reviews
Write reviews for guests with AI. Automatically analyze reviews and generate maintenance tasks.
Guidebooks
Automatically create beautiful guidebooks with AI. Share them with your guests to provide a better experience and reduce questions.
Direct Booking
Coming soonLaunch your own professional booking website. Accept direct reservations with secure payments and real-time availability.
Guest CRM
Unified guest profiles with complete stay history, spending insights, and contact details across all your properties.
Multicalendar
View bookings, gaps, and guests across all your listings in one place on web and mobile.
Analytics Dashboard
Monitor response times, AI messaging performance, and cleaner ratings.
Mobile apps
Access all features on iOS and Android. Manage your business from anywhere.
Push Notifications
Never miss important updates, messages, or urgent tasks.
Team Collaboration
Team chat with real-time presence, typing indicators, read receipts, and group chats. Share photos and see related tasks.
Download the app
Get instant access to Analytics on your mobile device. Available for iOS and Android.
